Mister Softee, Mr Whippy and their Clones and the Ice Cream Van Turf Wars

Memorabilia, Popular Culture, Social History, Society & Culture

”I scream, you scream, we all scream for ice cream”
~ the words of a popular 1927 novelty song…prompting numerous later references to the refrain dotted throughout American popular culture, eg, ads for Hersey’s ice cream; a prison chant in Jim Jarmusch’s cult 1986 indy film
Down by Law; etc., etc.

‘Down by Law’.

🍦🍦 🍦 🍦 🍦 🍦

Source: truelocal.com.au

For anyone growing up in suburban Melbourne or Sydney or one of the larger conurbations in 1960s and 1970s Australia, the familiar strains of the “Greensleeves” tune permeating the local neighbourhood in Spring or Summer-time could mean only one thing – the approach of a Mr Whippy ice cream van. Within seconds queues of animated parents and children would form in anticipation of indulging in their favourite soft-serve frozen ice delight.

Like most popular commercial trends the mobile ice cream van was an import to these shores. The archetype Mr Whippy emerged from the English Midlands city of Birmingham in 1958, starting with a modest six vans and copying the formula, look and business plan of America’s Mister Softee ice cream trucks (see below). By 1961 the homegrown Mr Whippy fleet on the road had extended to 150 vehicles. Mr Whippy came to Australia when company founder Dominic Facchino shipped six pink and white Commer Karrier vans out to Sydney in 1962. Two years later Mr Whippy vans landed on the shores of New Zealand. By this time Facchino had sold the business which was eventually acquired by industry giant Unilever. By the 1970s the Mr Whippy franchises down under were sold to private operators who varied the vans’ styling and colours (‘1962 Mr Whippy arrives in Australia’, Australian Food TimeLine, www.australianfoodtimeline.com.au). The NZ Mr Whippy operators switched vehicles (to Isuzu Elfs) as well as colour schemes (a common choice became orange and white with a yellow stripe)𝟙.

The ubiquitous Mister Softee (Photo: Elena Kadvany)

1956 was Year Zero for the mobile ice cream vendor. The first soft whip ice cream truck to venture onto the streets of suburbia was the brainchild of two Irish migrants to America, William and James Conway, living in Philadelphia. The initial ice cream run was prompted by St Patrick’s Day celebrations with the two brothers selling green-coloured ice cream in cones to the local West Philly community𝟚. The single van quickly morphed into a franchise business under the name “Mister Softee”, with headquarters in Runnemede, New Jersey, since 1958. At the height of the Mister Softee phenomena (late 1960s) they were operating 1,000 trucks across 15–18 American states. Today, the Mister Softee operations, still owned today by the Conway family, has scaled back the number of trucks as a consequence of both the growth of competing business and a national drop in the consumption of ice cream𝟛 (‘A Brief History of Mister Softee’, Daniela Galarza, Eater, 17-Jul-2015, www.eater.com).

Marchetti Bros ice cream van, 1980s Glasgow

A deadly serious side to the business
The sensory pleasures, the nostalgia, associated with the iconic ice cream van masks a darker chapter in its history. Glasgow in the UK in the 1970s and 80s was blighted by the growth of vast housing estates in its peripheries. With massive unemployment and a lack of infrastructure servicing these estates, the city’s ice cream van vendors experienced a boom in business
𝟜. The success elicited interest from Glasgow’s organised criminal gangs who sought to muscle in and use the trade’s popularity to sell drugs, bootleg commodities like cigarettes and even weapons. Rival gangs vied for a piece of the action, resulting in turf wars. The gangs employed intimidation and violence to coerce van drivers and owners into cooperation…in a notorious incident one local driver, Andrew Doyle, refused, with fatal consequences. Doyle worked for one of the “competing ice cream factions” (Bloomberg) in Glasgow, Marchetti Bros. After a failed attempt to kill Doyle on his ice cream van route, a rival gang succeeded in murdering the recalcitrant driver along with five members of his family in an arson attack on their home. Two men were convicted and sentenced, but were ultimately released on appeal after spending two decades in prison.

Mr Whippy Clones (Photo: 9Nine.com.au)

Generic Mr Whippy and the Clone Cone Vans
The popularity of Mr Whippy unsurprisingly has spawned numerous imitators wherever the original has had a retail impact. So much so that the name “Mr Whippy” today is a generic term for any ice cream truck selling the familiar soft-mix in single cones. Trademark holders of the name—such as Mr Whippy P/L/Franchise Food Co in Australia—have attempted to make small, independent operators in the field comply with their exclusive right to use the name and the playing of ‘Greensleeves’. Consequently, many imitators resort to using names that echo the famous original, eg, “Mr Softy”, “Mr Soft Serve”, and “Miss Whippy”, whilst continuing to offer up the standard menu of soft-serves, sundaes and milkshakes.

Mr Softee’s bête noir Master Softee (Photo: Newtown Pentacle)

NYC’s ice cream turf war
Across the Pacific the premier US soft-mix seller Mister Softee has been embroiled for years in an acrimonious turf war with an upstart competitor. A disgruntled former employee started his own rival ice cream truck business which infringed Mister Softee‘s trademark by blatantly copying it’s blue and white colour scheme, cursive lettering, mascot and distinctive jingle, not to mention ripping off its name. Mister Softee took the copycat “Master Softee” to court, forcing it off the road. Master Softee responded by rebranding itself as “New York Ice Cream” and allegedly launching a campaign of intimidation against Mister Softee drivers (‘As Summer Begins, NYC’s Soft-Serve Turf War Reignites’, Stefanie Tuder, Eater, 30-May-2017, www.eater.com). For its part, Mister Softee hasn’t been entirely squeaky clean in the affair, it resorted to hiring private eyes to spy on the movements of New York Ice Cream’s drivers.

early Good Humor vending truck (Source: mahoninghistory.org)

Endnote: From special treats for the elite to mass consumption item
The ice cream van made the frozen confectionary more accessible to more people but it wasn’t responsible for its popularity with the public. The treat itself goes way back. Imperial rulers in antiquity such as Alexander the Great and Roman emperors Nero and Claudius were known to have a sweet tooth for snow and ice concoctions flavoured with honey and nectar and other fruits. “Cream Ice” desserts graced the royal dinner tables of English and French monarchs in the 1600s. US presidents Washington and Jefferson were big fans (‘The History of Ice Cream’,
IDFA (International Dairy Foods Association), idfa.org ). In the 20th century the imposition of prohibition in America—together with technological improvements—more efficient refrigeration and better ice cream production methods—were a catalyst for the widespread popularising of ice cream in society…the nationwide ban on booze and bars left a void which ice cream and ice cream parlours rapidly filled (‘Why Ice Cream Soared in Popularity During Prohibition’, History Channel, 28-Jan-2021, www.history.com).

Photo: Manchester Evening News

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not necessarily the first mobile ice cream vehicle though…in 1920 Harry Burt in Youngstown, Ohio, began selling his “Good Humor” chocolate-coated ice cream bars from Ford trucks equipped with rudimentary freezers

𝟙 in New Zealand the franchise passed into the hands of ice cream manufacturer Tip Top

𝟚 William and James at the time worked for Sweden Freezer, a leading manufacturer of ice cream machines in the US

𝟛 to about 350 franchisees and 625 trucks

𝟜 the ice cream vendors also were purveyors of household staples (milk, bread, newspapers, etc) for the estates’ residents