All the travel and aviation pundits say commercial flying—when it does finally get airborne again—will never be the same again. There are so many imponderables and unknowns about the enigmatic future of airline travel, the cup of endless speculation nonetheless runneth over.
No one, inside the industry or out, knows when international flights will resume normal services. Like everything else it hinges on containing, and ultimately on subduing the pandemic (the “holy grail” of the vaccine?). When it does happen and things return to ‘normal’, we know it will be a ‘new’ normal…so let’s concern ourselves now with what it might look like?
What’s on the cards at airports in the future?
Airports will need to design or augment existing health and safety measures to stack up to the new requirements. Airlines will be trying to minimise the risk of human-to-human contagion, which’ll probably mean touchless check-ins and more utilisation of self-service E-ticketing machines, thermal scanning of body temperature, increasing use of biometrics. The imperative of social distancing will still be with us, airports will have to adhere to the safety edicts of keeping everyone 1.5m apart from everyone else. But will this be feasible, or even partly attainable? Airports are people magnets, people come en masse – to fly, to work, to farewell other people and to welcome others on return.
A pessimistic prognosis with very little “blue sky”
Will we end up seeing airports despairingly throwing their hands up in the air and saying it’s all too much? If the prescribed public health measures include things like wiping down the handles of every piece of baggage and all the trays as they go through the scanner, that will add intolerable delays to an already tortuously long process for people at peak-travel times (‘Air Travel Is Going to Be Very Bad, for a Very Long Time’, (James Fallows), The Atlantic, 11-May-2020, www.theatlantic.com). The CEO of one of the world’s busiest airports, London’s Heathrow, is on record as stating that social distancing will be impossible to maintain✱ (‘COVID-19 and travel: Heathrow boss says social distancing “impossible” in airports’, (Neil Callanan), Traveller, 04-May-2020, www.traveller.com.au).
Will passengers turn up at the luggage check-in fully decked out in hazmat suits, smelling like they’ve been dipped by their heels in a vat of disinfectant? Will face masks, already in common use, gloves and even face shields, be mandatory for everyone in airports? Attaining standardised practice in these and other aspects of the changing landscape of flying, is a long way off happening.
(Source: www.theweek.in)
A Covid-19 health pass?
Strict health screening for incoming passengers at international borders in the coronavirus age is a given, but future travellers may need to present new documents along with their international passport. Flyers may need some kind of “proof of good health” to travel internationally – much like the certificate you need now to show you’ve had the required inoculations to enter certain regions prone to yellow fever, malaria, etc. Alternately, these “immunity passports” may be used to record negative coronavirus test results❅ (‘Face masks, blood tests and onboard janitors. Flying’s about to feel very different’, (Karen Gilchrist), CNBC Traveler, 17-May-2020, www.cnbc.com; ‘The era of peak travel is over’, (Sarah Khan), Vox, 22-Apr-2020, www.vox.com).
Social distancing on planes, an oxymoron?
If we turn to the aircraft flights themselves, how will they work? Some of the world’s international carriers are considering removing the middle seat in jets (as a temporary move only) to enhance space between passengers⊞. Ryanair is the first carrier to outlaw toilet queues, passengers are now required to raise their hand to request a toilet visit.
Transforming seats into anti-virus shelters
Airplane designers are exploring the possibilities of converting the present flying “sardine tins” into spaces that observe social distancing. ‘Janus’ seats are one option advocated by the Italian company Aviointeriors…a double-S shaped configuration which juxtaposes passenger seats in an opposing direction to each other. Passengers are also separated by a high transparent thermoplastic shield or screen. The company had an alternate design which retains the standard seating configuration but attaches a separating perspex screen to each seat (‘Aviointeriors proposes post-COVID-19 Janus seats’, (John Walton), Runway Girl Network, April 2020, www.runwaygirlnetwork.com). The designs are still in testing stage but one drawback is that glass dividers adds another hard surface to passenger space which may be infected by contaminated droplets. the view of Peter Harbison, CAPA Centre for Aviation chairman emeritus, is that the removal of middle seats won’t be sufficient to ensure the social distancing requirement on airplanes, that the outcome is not realistically attainable.
(Image: Aviointeriors S.p.A.)
Hermetically-sealed flying?
Clearly, the level of on-board hygiene will need to ramped up post-corona. There’s talk about having cleaners on-board during flights, to target the plane’s tactile zones such as toilet doors. One objective airlines will definitely aim for is minimalism, they’ll want to radically pare back the on-board fringe items. Touchscreen entertainment might disappear, pre-packaged meals left on seats prior to boarding to avoid contact, the end of free drinks, etc (Gilchrist).
The financial side
With all the uncertainty of what’s in store for future travel, one thing that will definitely change is the economics of travel. From the consumer side, if airlines resort to removing seats, therefore capping the passenger load of a jet, it’s hard to imagine how that will not result in a ticket price hike. IATA has estimated that with aircrafts only two-thirds full, average fares would jump up to between 43 and 54 per cent✪. Airlines have reckoned that they need to fill 77 per cent capacity of the aircraft just to break even (Gilchrist). Travel industry pundits have indicated that most leisure travellers won’t be willing to pay more if the option of affordable travel is taken away (‘Social distancing on planes during coronavirus: Middle seat won’t stay empty for long’, (Dawn Gilbertson), Traveller, 04-May-2020, www.traveller.com.au).
Some industry insiders have predicted the end of over-tourism, reasoning that for financial reasons or because of the new layers of bureaucracy required, travellers will be less inclined to travel as frequently as before the crisis, and with it will we see the demise of the jet-setting lifestyle and the addictive travel pilgrim. It may be too premature to make such a dramatic call, the 9/11 terrorist attacks put many people off international flying, but not permanently, the industry bounced back its pre-2001 level eventually, and this is an industry that employs over 10 per cent of the global workforce (Khan).
Certainly though, for the foreseeable future, tourists will probably think twice about venturing to the world’s most heavily populated destinations (Venice, Rome, Paris, New York, London, Dubrovnik, the Pyramids of Giza, the Acropolis, the Great Wall, etc.). A whole new generation of ‘agoraphobes’ may decide to avoid travelling during the peak season and seek out the less-travelled, remoter locations to holiday.
A respite from the ecological ‘footprint’ for Venezia and Plaza San Marco
(Source: www.sites.middlebury.edu)
Business travel to recede?
Another matter to ponder is whether business travel will be reduced when the Covid-19 dust settles, will professionals and business folk still travel O/S to exotic locations for conferences? The lockdowns and restrictions of the last few months meant that the overwhelming majority of conferences went virtual. Administrators are no doubt discovering that they can just as meaningfully conduct business meetings by Skype or by video-conferencing, without the need for everyone to be in the same room together. If so, this may well have a negative knock-on affect for economy class tickets (which are subsidised by business and first class) (‘How Much of Airlines’ Revenue Comes From Business Travelers?’, www.investopedia.com).
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✱ we have recently witnessed that once beaches have been reopened to the public, it is virtually impossible to police distance restrictions on packed beachfronts
❅ Emirates have taken a different tact, trialling a rapid “10-minute” blood test at the departures gate (insiders have questioned whether this would be feasible to implement at high-volume times (Gilchrist)
⊞ operators already indicating they will move to vacant middle seats include Southwestern, Delta, American and Qantas – the Australian carrier later reneged on this claiming the risk of Covid infection on an aircraft was minimal (‘Qantas passengers angered after airline reintroduces the middle seat’, 20-May-2020, www.news.com.au/)
✪ that said, some airlines may, for the immediate period, offer travellers discounted fares and deals to reignite interest in overseas travel … “struggling operators (will) incentivize flyers to return to the skies” (Gilchrist)